How much do I pay for shipping?

Shipping is free! For everyone in the USA. Outside of that your shipping will be calculated at checkout.

When do I receive my order?

We dispatch all orders in 2-4 business days with USPS Priority mail, delivery time will depend on the shipping country and address.

Can I track my order?

Yes, you will receive a USPS tracking number in your shipping confirmation email.

Can I change my order?

We start working on your order as soon as it is placed, so there is a very limited time-frame in which you can amend or cancel it. So, if you would like to make any changes, please contact the customer service team as soon as possible by phone or email. If your order has already been dispatched from our warehouse you can return it to us for a refund.

Can I add items to my order?

Unfortunately we cannot add items to an existing order. Please place a new order for the item and contact us. We’ll be happy to waive shipping on this additional order if it was placed within 24 hours of the original order.

Did my order go through?

An order confirmation is sent to your email immediately after the order is placed. Check your inbox and junk mail. If it is missing, chances are that your order did not go through correctly. Please contact our customer service and we’ll sort it out!

What are the accepted payment methods?                                                        
We accept online card payment with MasterCard, VISA or via PayPal.

What currency are Custom Tees Warehouse prices?

All prices on our store are denominated in USD.

What if I am not happy with my portrait?

Our graphic designers are incredibly talented and always do an amazing job, however, sometimes working from a photo problems arise and are always ready to make revisions until you are 100% happy with your jersey.

What quality should the photo I send to you be?

The higher quality the photo the better it will come out on your jersey. We recommend if you're using a smartphone camera to use the front camera and have someone else take the picture for you. 

Do you ship to my country?

Most likely, you can see what countries we ship to in the drop-down at the checkout.